Glossary / APIs & Integrations

API

The official counter where one piece of software asks another system to do something.

Updated July 2, 2026

An API is how software talks to software without clicking through the normal screens. Ask in the shape the system expects, and it gives you data or takes an action. Each one comes with documentation, authentication, and allowed request shapes, and the API key proves you’re allowed to be there.

The front counter at a business is the everyday version. You don’t walk into the back room and open every drawer. You make a specific request at the counter, which knows what’s allowed, what you must provide, and how it answers, and rejects anything else.

How it shows up

Anything a user can do, the API can often do too: pull a report by clicking around, and a script can pull it through an endpoint instead. It also settles the API versus MCP confusion: MCP packages a connection with model-friendly descriptions, while the API is the formal interface underneath. Neither automatically means more powerful or safer.

Why you care

APIs are where AI work becomes reliable. An API often becomes a tool an agent calls directly: a clear request and a clear response instead of buttons, popups, and layout changes. You just need to know when work should go through the front counter instead of the front door.